CTDI Nethouse Services offers a full range of one-stop services to companies in the telecommunications industry. As a business partner independent of manufacturers, we can provide innovative and cost-effective solutions throughout Europe, Middle East and Africa (EMEA). Our customers are carriers, original equipment manufacturers (OEMs) and contract manufacturers (CMs) of telecommunications equipment.
Since the company was founded in 2000 we have been able to expand our customer base steadily. More than 900 employees in five strategic locations throughout Europe can manage a vast range of network components used in today's telecom industry.
Together with CTDI (Communications Test Design, Inc.), the largest independent telecommunications repair service provider in the world, we operate a global network of more than 30 Strategic Repair and Logistics Centers. These centers, located close to the customers, serve as regional and global hubs for the handling of repairs and logistics.
Our goal is to establish long-term, fair partnerships with our customers. To make this possible, we foster an environment of open and productive communication. We maintain flexibility as a result of our continual improvement philosophy. We consistently qualify and motivate our most precious resource: our employees.
We are particularly proud of our reputation for quality in service. We have been measuring customer satisfaction and customer retention regularly since 2003 via an independent market research agency. Since 2003 we have ranked among the top 10 percent of European companies in the B2B sector. Our customers see us as an efficient, customer oriented business partner. Our obvious strengths are our technical quality and expertise as well as our commitment to keeping to agreements.
We are certified according to ISO 9001:2000, TL 9000 V - R3.0 / R3.5 and ISO 14001:2004. Our processes comply with the European environmental protection regulations RoHS and WEEE.
We are committed to the satisfaction of our customers. This maxim guides us through all our decisions and actions.
